Please read through the following information on how you can downlaod and use the Tac-Com Tracking app, available from the Apple App Store and also Google Play Store. Please note – this app can only be used in conjunction with tracking devices that are purchased from Tac-Com Tracking. If you would prefer to view your Tac-Com Tracking device on a desktop and not use the App, then please login at login.taccomtracking.com/
Tac-Com Tracking App Information
Apple App Store
Our Tac-Com Tracking App is now available to download on to your iPad or iPhone, allowing you to monitor your devices when you are away from your office desk top or when you are on the go. Please scan the QR code to download the Tac-Com Tracking App.
Tac-Com Tracking APP FEATURES
1. Account Login
When starting the App, you’ll be asked for your login details. Type in the field the login details for your account. Your login corresponds to the number ID of your device at the time of purchase or the name you chose for your account. If you have a password on your account, then enter this to access your device or devices.
2. Using Multiple Devices
For each of your devices, you’ll be able to view several pieces of information such as the status of the battery, device and GPS. You can view the devices last location and also the last command sent to the unit. In the top right corner, the cog icon allows access to the settings for the account. Clicking a device on the list, will allow you to access the map image and the details related to it.
3. Adjusting Account Settings
To access the account settings, simply click on the cog icon located on your device list page. You can access the device settings by clicking on the cog icon located on the map page. In your account, you have the ability to update the unit speed, the date format used, the language used and of course reset your password.
In the device settings you can update the device name, add contact numbers or emails, set up a low battery level alert, and select various types of alerts that you may need to receive.
4. Tracking your Tac Com Devices
When you click on a tracker your device list, the tracker’s last position will appear on a map where you can switch between a map or a satellite view. From this page you can view large amounts of data about your device, this includes the last valid GPS fix date, address of the last known position and last communication time.
You are also able to see the tracker state and how much battery left the device has left, you are also able to see your current subscription.
5. Traffic and Route Information
To use this feature our App will ask for authorisation to use the routing feature and to track your current location. Our route feature calculates the best and fastest route between your position and the device you are tracking, the route will be displayed on the App.
The device map will also display live traffic information around you, it will show you the density of live traffice. A Red Line will be displayed on the map if the zone is conjested, or an Orange Line if the zone has medium traffic flow.
6. View Device History
To view the history of any of your devices on the App, you simply go to your tracking page and select the devices history. Just select the date you want to view and by using the button at the top of the screen you can simply switch between the map view or list view of the location history of the device chosen or you can display the history for all your devices in your account.