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18 Route De Capellen
8279 Luxembourg

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Opening Hours

Mon to Fri: 9am – 5pm
Saturday: 9am – 12pm
Sunday: Closed

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Contact Us


+352 26 37 51 26

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    Frequently Asked Questions


    What Payment Methods Do You Accept?

    We accept all major credit and debit cards, as well as PayPal payments and bank trafers. We also accept cash payment within our store.

    Do Accept Western Union Payments?

    Sorry, we do not except Western Union Payments.

    Do you do cash on delivery?

    Sorry, we don’t do cash on delivery.


    How soon after I pay for a product will it be shipped?

    We normally ship the next day for products that are in stock, if the item needs to be made then we can ship within two working days.

    If the product is a custom bespoke product then we will meet the shipping time agreed when the customer finalises the design.

    How much will the shipping costs be?

    Shipping costs wil vary due to the different size and weights of our products. It will also depend on which country they will be getting shipped to.

    Which shipping companies do you use?

    We currently use DHL and DPD to ship our products to customers.

    Returns & Refunds

    Am I allowed to cancel my order?

    You are entitled to cancel Your Order within 14 days without giving any reason for doing so. For further information please see our Returns & Refund Policy.

    If I have to return a product, what address do I send it to?

    The adress for returns is:

    Tac- Com Tracking (Returns), 18 Route De Capellen, Holzen, L8279, Luxembourg. For further information, please see our Refund & Returns Policy.

    I cant find your Returns policy, do you have one?

    Yes we do have a Refund and Returns Policy to meet legal requirments, please see our Refund and Returns Policy page.